Privacy Policy
Privacy, explained plainly.
This policy describes how A2R Software Solutions handles information when you use Vidora AI. It covers both guest use and signed-in accounts.
Last updated: 22 September 2026
Information involved in using Vidora
- Account information: your email address and Firebase account identifier, along with account creation information. Google or email/password sign-in is handled by Firebase Authentication.
- Video and analysis information: the submitted YouTube URL, video title and duration when available, temporary audio, transcripts, timestamps, summaries, and processing status.
- Questions and answers: questions you submit and the answers generated for your analysis.
- Usage and technical information: requests, errors, browser or device information, IP addresses, and identifiers used by our hosting, analytics, and abuse-prevention services.
- Media download information: when you use the Media Downloader, the YouTube link, title, length, chosen quality, the time you confirmed the content is your own, and the resulting file.
- Support messages: information you choose to send by email or through the issue-report form.
How information is used and shared
We use this information to authenticate accounts, process videos, answer questions, restore analyses, operate the service, investigate problems, and limit abuse.
Firebase and Google Cloud provide authentication and backend services, Vercel serves the website, and Supabase provides database storage. Groq receives audio for transcription and relevant transcript text and questions for AI summaries and answers. These providers process information needed to deliver their services.
The site also uses Google Analytics, reCAPTCHA, YouTube embeds, and a Google AdSense script. An embedded player or third-party script may send browser, request, and device information to its provider when loaded or used. External sites and support forms have their own privacy practices.
Media downloads
The Media Downloader lets you download audio or video from a YouTube link. You must confirm, before each download, that the content is your own or that you have the right to download it. We record the time of that confirmation with the download. We do not verify ownership.
The downloaded file is kept on private storage for a limited time (currently 24 hours, or 7 days for accounts holding purchased credits) and is then deleted. Download links are signed and expire after a short time. Each download is processed with the YouTube session that the service uses, and YouTube’s own terms and privacy practices apply to the content.
Storage and retention
Audio is processed in temporary working storage. Analyses have an expiry time and scheduled cleanup removes expired video records and associated transcript and question-and-answer records. Availability and cleanup timing depend on the service configuration; this is not a permanent archive.
Account records are managed separately from expiring analyses. Operational logs, support correspondence, and provider-managed records may follow different retention periods. Video expiry does not mean every associated record or provider copy is erased immediately.
Guest analyses can be accessed by someone who has their analysis identifier. Avoid submitting sensitive information and keep analysis identifiers private. Third-party services may process information in countries other than your own.
Your choices and requests
You can use the guest flow within its limits, sign out of your account, or clear cookies and site data in your browser. Clearing browser data can remove your saved session and the ability to resume an analysis; it does not itself delete server records.
For questions about your information, or to request access, correction, or deletion, email hr@a2rsoftwaresolution.com. Tell us which account or analysis your request concerns. We may need to verify ownership before acting. Available rights depend on the law that applies to you.
Policy updates and contact
We may update this page as the service changes. The date above identifies the latest revision. Privacy questions can be sent to A2R Software Solutions at hr@a2rsoftwaresolution.com.